Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible. TRUSTED Featured by Leadercast.com among the most notable leadership book releases of 2018 along with books by Ken Blanchard, Michael Hyatt, Morten T. Hansen, and other leadership experts. Used in university curriculum.